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Recovery Healthcare Corporation > Sobriety Services Technician

Austin, TX
Full-time


Recovery Healthcare Corporation is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

A Sobriety Services Technician (Installation Technician) is responsible for installing and monitoring our offender surveillance and alcohol monitoring technologies for courts, probation & parole departments, treatment providers and other agencies in each of our County Offices.

ESSENTIAL FUNCTIONS:

  • Meet with clients to install, remove or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served.
  • Schedules orientation and installation appointments for all new referrals and maintenance appointments.
  • Manages daily communication and equipment alerts and maintenance items.
  • Maintains cleanliness of inactive equipment.
  • Creates individual customer accounts and tracks participant as well as taking payments for services provided.
  • Delivers participant completion, non-compliance and payment reports to the appropriate supervising agencies.

BASIC QUALIFICATIONS:

  • 2 years of proven customer service experience.
  • Strong verbal and written communication skills and excellent interpersonal skills.
  • Basic computer skills required (Microsoft Office Suite and G Suite, typing, web browsing, etc.).
  • Clean background and able to pass a drug screening
  • Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum job functions associated with position.

KNOWLEDGE, SKILLS, ABILITIES:

  • Perform data entry
  • Proficient with Microsoft Office Suite and G Suite.
  • Effective verbal and written communication skills required.
  • Clear criminal background preferred

BENEFITS:

  • Medical, Vision and Dental available after 60 days of employment
  • Participation in retirement plans available on 1st day of employment
  • Vacation and sick time available after 4 months of employment

EEOC DISCLAIMER:

Recovery Healthcare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Recovery Healthcare complies

with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

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Sobriety Services Technician