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Recovery Healthcare Corporation > Alcohol Monitoring Technician

Dallas, TX
Full-time


Recovery Monitoring Solutions Corporation is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

An Alcohol Monitoring Technician is responsible for installing and monitoring our offender surveillance and alcohol monitoring technologies for courts, probation & parole departments, treatment providers and other agencies in our Dallas office.

ESSENTIAL FUNCTIONS:

  • Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served.
  • Schedules orientation and installation appointments for all new referrals and maintenance appointments.
  • Manages daily communication and equipment alerts and maintenance items.
  • Maintains cleanliness of inactive equipment.
  • Creates individual customer accounts and tracks participant as well as taking payments for services provided.
  • Delivers participant completion, non-compliance and payment reports to appropriate supervising agencies.

BASIC QUALIFICATIONS:

  • Two (2) years of customer service experience.
  • Clean Background with negative drug screen required
  • Proficiency with Microsoft Office Suite and G Suite
  • Proficiency in Spanish preferred
  • Strong verbal and communication skills and excellent interpersonal skills.
  • Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum functions associated with position.

PAY/BENEFITS:

  • Medical, Vision and Dental available after 60 days.
  • Vacation and sick time available after 4 months of employment.
  • Employees are paid every 2 weeks.

EEOC DISCLAIMER:

Recovery Monitoring Solutions Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Recovery complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

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Alcohol Monitoring Technician