PORTALS:
Call toll-free: 844.909.8555    Se Habla Español
Recovery Healthcare Corporation > GPS Monitoring Technician

Dallas, TX
Full-time


Recovery Monitoring Solutions Corporation is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

GPS Monitoring Technician duties include investigating, addressing and resolving alerts received by GPS Central Monitoring Center and delivering technical assistance to company staff and governmental agencies.

ESSENTIAL FUNCTIONS:

  • Schedules orientation and installation appointments for all new referrals
  • Manages daily communication and equipment alerts and maintenance items
  • Creates individual customer accounts and tracks participant as well as taking payments
  • Delivers participant completion, non-compliance, and payment reports to the appropriate supervising agencies
  • Will have face to face contact with clients (DWI offenders, sex offenders for GPS bracelets)
  • Perform general maintenance on electronic monitoring equipment
  • Provide case management to an assigned territory
  • Performs installations, removals and basic maintenance of breath alcohol testing equipment (we will train and certify).
  • Day shift and swing/weekend shifts available

BASIC QUALIFICATIONS:

  • Customer service experience
  • Strong verbal and communication skills and excellent interpersonal skills
  • Proficiency with Microsoft Office and other basic computer functions
  • Ability to pass a background check and drug screening

PAY/BENEFITS:

  • Medical, Vision and Dental available the first after 60 days.
  • Sick and vacation time available after 4 months of employment.
  • Employees are paid biweekly.

EEOC DISCLAIMER:

Recovery Monitoring Solutions Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMSC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Go to all jobs

GPS Monitoring Technician